Shipping

Shipping Times

In general, delivery time is normally between 2 to 4 weeks. Our shipping times cannot be guaranteed, unfortunately. While we want to keep delivery times to a minimum, we have no control over your postal service or custom inspections. We can only control the time it takes to mail the packages.

The delivery times that follow are only estimated delivery times and they have been obtained from buyers who have purchased products to be delivered to these countries and regions. These times are based on the usage of the EMS Shipping Service.

Countries / Region Estimated Delivery Time
USA / UK 9 – 18 days
Europe 9 – 18 days
New Zealand / Australia 8 – 19 days
Canada 10 – 22 days
Central / South America 11 – 23 days

We do make it possible for you to track your package through 17Track. To start with, we will be able to give you the tracking number and dispatch confirmation. You will have more tracking information when the package reaches your own country. Please give us your contact number, so the courier can get in touch if you are not home when delivering your parcel.

Holiday Shipping

The estimated delivery times are based on the regular season. We cannot take holidays into account, but it can lead to 2 extra weeks.
Holidays include Christmas and Chinese New Year

Customs Clearance

We want to keep custom costs down for you, so all items are marked as gifts. This will also help to reduce the time taken to get through clearance. Customers are liable for any and all custom fees, but most of the time there are no charges involved.

Shipping Globally

The only places we do not ship to are Israel and Italy.